Sunset Grill at Blue - 1829 Words

Contents Executive Summary 4 Background 4 Problem Statement 4 Analysis 5 Operational Models 5 Options, Implications and tradeoffs 5 SWOT ANALYSIS CHART 6 Blueprint for Sunset Grill 7 Recommendations and Conclusions 8 Executive Summary The Sunset Grill-at-Blue, an all-breakfast franchise, located in the Village at Blue Mountain, Ontario is currently operated by Bruce Melhuish. Even though the franchise was named Business of the Year in the counties of Simcoe and Grey, the first year of operation resulted in breaking even. Sunset’s service concept is aimed at providing affordable family meals. The restaurant features an open-concept kitchen, which allows Melhuish to oversee the†¦show more content†¦The average turn from the time customers receive their food to the time they exit the restaurant, is 32 minutes. Additionally, it appears that even the experienced staff has difficulties in serving the customers as the demand exceeds labor utilized creating queues on the weekends of up to 25 minutes. The restaurant also shares the same occupancy pattern as The Village at Blue Mountain, which results in lower sales during shoulder seasons (April, May, October and November). During the months of extreme weather conditions the restaurant’s capacity is reduced as the patio of 40 seats become inoperable. In addition, the restaurant could not receive daily inventory deliveries from Toronto, which resulted in paying a premium on effective inventory management. Problem Statement Sunset Grill at Blue is understaffed and lacks adequate seating capacity to accommodate the demand of customers during the weekend. Analysis Bruce Melhuish has finished his first year as a franchisee of Sunset Grill and has had some difficulties. He is staying focused on differentiating his restaurant due to his clientele. Bruce’s Business-to-customer experiences create added value by engaging and connecting with the customer in a personal and memorable way. (Fitzsimmons, Fitzsimmons, Bordoloi 2014). He has done this by deviating from the franchise model by adding personal touches to the restaurant such as a unique set of salt and pepper shakers, serving a smallShow MoreRelatedEssay The Inn in the Fall980 Words   |  4 PagesInn in the Fall As visitors approach one of the most beautiful inns in North Carolina they will be serenaded by the rhythmic thumping of the tires as they cross each cobblestone. The inn is like a massive wall of rocks that looks to be touching the blue sky. The red tile roof looks like a red cloud sitting atop this castle of rocks. These rocks were placed over one hundred years ago and still stand in their exact spot. From the parking area you can almost imagine the horse drawn wagons that had workedRead More People and Food Essay1522 Words   |  7 Pagessorts. People don’t want to risk trying someplace new so they go with what they already know. Come on people get some balls! In the City I live in we have a small hole in the wall steak house that has been around forever. It has received awards from Sunset magazine for the quality of their steaks. One day I’m in line at a local grocery store. The people in front of me ask the checker to recommend a place to get a good steak in town . She says â€Å"go to Outback they are great† I was thinking to myself â€Å"WHATRead MoreShort Essay On A Journey1383 Words   |  6 Pageswore a huge grin. He went up to a young lady and said Hi there little lady, Im James McIntosh, owner of the McIntosh Bar and Grill, please come visit me sometime, he said as he handed her a coupon. He went to everyone he could find and repeated the same thing to each person. He finally made his way to me. Howdy there Sonny, Im James McIntosh, owner of McIntosh Bar and Grill, here is a coupon for you, I hope to see you there, he said as he handed me the coupon. I thanked him as I studied his smileRead MoreThe Gate Is Like A Dream1612 Words   |  7 Pagesgreen and the beach. Our colorful cushioned bench wraps around the vast lumber table painted a darker shade of the bench. The sun rays penetrate through the brown and beige umbrella towering over the table. On one end of the deck lies a slick, silver grill, which is used every time we come up. A fond memory that trickles into my head when I’m on the porch is an enjoyable one. Yearly, we have a party with the same families for a weekend with their dads and daughters. It started as a soccer team then grewRead MoreThe And Its Effects On The Island Of Hokkaido And Northern China1637 Words   |  7 Pagessummer is extremely rainy; the heat source is the fire burning in a cavity dug into the ground. As these huts lack chimneys, the smoke filled the room and was released just through a small hole made on the roof. Over the fire, there was a kind of grill on which meat and fish were put for drying on time. Next to the door, the water bucket and the home tools were located. The family slept over platforms made of wood covered with rush mats, and as they did not have bed linen, they slept dressed. AsRead More Nina Simone Essay1320 Words   |  6 PagesNina – an affectionate term that an ex-boyfriend used to call her meaning girl in Spanish – and Simone – after Simone Signoret a French actor, because she though it sounded sophisticated. With her new stage name, she got a job in a small bar and grill off the boardwalk. At first she just played the piano, but her boss told her that she had to sing or she could not keep the job. Nina began to put her own style – a mixture from her background of classical and gospel - to popular songs. This ledRead MoreThe Sun - Original Writing1648 Words   |  7 PagesIt was a warm and cozy afternoon, with the temperature reaching 75 degrees Fahrenheit. The never-ending sky stretched across the landscape, painting a splash of vibrant blue with a few white puffs of cotton cloud in between. T he sun rays were still shining brightly, casting shadows across a wide field full of green grass. The sounds of various birds chirping could be heard clearly everywhere, and occasionally a butterfly would fly around, landing gently on the ever-fragile petals of the Clarie flowersRead MoreAn Interesting Journey1907 Words   |  8 PagesForester, and drive toward the park. As I drive through the Los Angeles traffic on Melrose Avenue, I think to myself, â€Å"Good riddance, urban sprawl.† When I finally reach the edge of the park, I see a forest fire billowing smoke in front of a Yosemite sunset, and I realize that my friends have somehow tricked me into driving, randomly, into the heart of the National Park that’s literally on fire. The sight of striped red and orange bands of sunlight and smoke shooting across the sky, along with helicoptersRead MoreMy Experience Of New Zealand2068 Words   |  9 Pagesmost sweet than a normal kiwi, but good. We then got to see the owner’s onion farm also and the factory they have with the process they go about after picking them. After that we went back to Auckland and got ready for a rugby game. We watched the Blues vs the Bulls from South Africa. It was cold and rainy at the game, but we made the most of it and had a blast, we even got to take the train back, which was fun. Day 4 we really got to understand why Auckland is called the city of sails. We went toRead MoreThe Importance of Eating Nutritious Food7345 Words   |  30 Pagesdivers offering nitrox and trimix as well as deeper wreck expeditions. Can also help to arrange accommodation. Dont just dive: plan and extra day or two to explore this islands other attractions. edit * Tioman Dive Centre:[5], Enjoy diving in clear blue waters over beautiful coral reefs teeming with marine life. Tioman is perfect for both learning to dive (TDC offer a comprehensive range of PADI dive training courses) and diving for fun at over 20 dive sites. Safety is, of course, their primary concern